Clublog OQRS non-respondents to direct QSL requests

Clublog offers a service, known as OQRS (for "online QSL request service"), whereby one can send a direct request for a QSL to those stations that are willing to accept such requests. As part of the process of sending the request, Clublog automatically connects to Paypal so that the requester can pay the fee that the recipient of the request demands. This can be very useful: it makes requesting, and paying for, direct requests relatively quick and easy.

However, a very few people offering direct QSLs appear to take advantage of the system to collect the money from Paypal without sending the requested QSL.

Generally speaking, when someone whose QSL I desire does not respond to such a request within six months, I will send a polite follow-up e-mail, giving details of the QSO(s), the amount paid and the transaction ID of the Paypal transaction that transferred the money. If I hear nothing after a further three months, I repeat this exercise, but send this last e-mail from a different account, in case the account from which the first e-mail was sent is, for some reason, blocked by the recipient or some intermediate party.

After all this, there is a handful of stations who, in my direct experience, have neither sent the requested (and paid-for) QSL, nor responded to any of the e-mails.

These are the stations that, by my direct experience, have failed to fulfil the obligation to send a responsive QSL (with dates of the request up to the end of 2023):

Year of request          Call

2020                     D3AM
2021                     7X3IOTA
2021                     HC90IARU
2021                     PY0F/PP1CZ*
2021                     5X8C**
2021                     PY0FW
2022                     OH0T
2022                     TI9/3Z9DX***
2023                     CT3MD

* The Paypal payment was reversed by the recipient a couple of months after payment was made. No explanation was forthcoming from the recipient of the money (despite my questioning him via e-mail), and no QSL was ever received.

** A discussion did take place via e-mail, and it was agreed that the QSOs in question had indeed taken place, but there was some doubt as to who was responsible for sending out the requested card. Despite assurances that the issue would be dealt with, no card was ever received.

*** I did receive a responsive e-mail to this request, stating that the QSL would be sent at some future date; as of late January, 2025, however, it has not yet been received. Were it to arrive, I should gladly remove the relevant call from the above list.

I wish to emphasise that the great majority of stations faithfully respond to direct Clublog OQRS requests in a timely manner, and I thank such stations for offering this easy way to obtain their QSLs. This post is made merely so that those experiencing the disappointment of requests that have gone unanswered may see the stations that have likewise disappointed me.